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As a corporate leader you don’t want your first crisis to be a real one; you want it to be a simulation of a crisis scenario that prepares your organization for the real thing. Good Harbor brings together security and emergency/crisis management experts to design, coordinate and lead realistic tabletop exercises (TTXs) for chief executive officers and other senior corporate officers to insure they are prepared for the types of crisis they are likely to face and appropriately engaged. Executive tabletop exercises (TTX) play a significant role in emergency and crisis management planning. Exercise scenarios allow corporate leaders to identify gaps in existing response planning, new polices required, strengthen corporate awareness of response plans, and clarify the roles and responsibilities of various departments and managers.
Our team designs TTXs with two key objectives: 1) test assumptions, capabilities and effectiveness of existing and new response processes; and 2) raise the awareness of senior leaders and crisis/emergency management teams of the importance of emergency preparedness and response. Our TTXs identify gaps in existing policies, new policies that are needed, and critical information and communication requirements in crisis management.
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Good Harbor applies Richard Clarke's Laws of Crisis Management to assess an organization’s performance in responding to the exercise scenario and guide them through an after action review (AAR) process. We take the results from this AAR process to work with clients to articulate specific action items and improve their emergency preparedness and response plans. We have designed and led detailed, custom-designed TTXs for a diverse set of customers including a Fortune 500 multiple service operator, a leading pharmaceutical company, the California Emergency Management Agency (Cal EMA), Salesforce.com, and US national security leaders. Our customers have found these TTXs to be an outstanding method for increasing awareness of the risks facing an organization, identifying gaps in existing crisis management plans, motivating crisis planning, providing team training to prepare for a potential crisis, and engaging key stakeholders and senior leadership in an organization.
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